Delight customers while lowering operational costs
Deliver more value with Automated Consumable Replenishment
Knowing when a customer will need replenishment of your product is often based on best guessing consumption rates and levels. But what if your best guess leaves your customer without?
Fallout from disgruntled customers who are left waiting is a common occurrence. More importantly, so is customer attrition – those customers who decide to leave you after being left without, one too many times. Your customers will be delighted that replenishment is automatic and completed before they even become aware that they’re running low.
For you, accurate forecasting of your customers needs and pre-emptive replenishment means:
- No capital tied up in bloated inventory.
- Lower costs of warehouse storage.
- Leaner, more agile supply operations.
The new gold standard in customer service
Define IoT integrates with your ERP and CRM software so when a customer is running low:
- Your service team are alerted.
- Your customer’s replenishment needs are identified.
- A delivery is scheduled and likely dispatched before your customer even knows to make a replenishment request.
Commercial laundry care industry example
Define Instruments automated consumable replenishment system saves customers valuable time on ordering laundry detergent, water softener and fabric treatment supplies.
The cloud interface and data-driven analytics allows laundry customers and consumable suppliers to analyze and understand their consumption habits.
It completely automates reordering of consumables ensuring uninterrupted operation and service performance.
Mosquito control for domestic or commercial exterior spaces
Erradicating mosquitos from outdoor spaces by controlling misting systems, the Define IIoT automated delivery and replenishment system delivers vector control on demand or on a timed sequence.
Mosquito control chemical consumption and spray delivery system performance is continuously monitored by Define IIoT sensors ensuring that guests enjoy a reliably mosquito-free outdoor social environment.